Defect Detection and Tracking in SmartMan
SmartMan offers an intuitive GUI for recording all outages and faults in a smart grid network.
A Built-in Trouble Ticketing Interface
Dhyan SmartMan includes a built-in trouble ticketing interface to aid the administrator in fault management.
Efficient Event Consolidation and Propagation Algorithm
SmartMan's event consolidation framework ensures that operators don't get inundated with thousands of event notices due to a single failure. The ability to intelligently aggregate events from a low level up to the top level view aids troubleshooting without overwhelming a network administrator.
Critical Meters and Critical Region Reporting
Dhyan SmartMan automatically generates reports on critical meters and critical regions to help operators at the utility quickly identify and solve issues.
Automatic Alarm Handling Feature
Tools such as automatic filtering and alarm notifications via email, pager or NMS ensure that support staffs are quickly notified of problems.
Integrated Escalation Engine
SmartMan's integrated escalation engine has the ability to escalate tickets that are not addressed within the pre-defined time.