Today's service providers are faced with a number of issues that are preventing them from rolling out services in an efficient and cost effective manner. While attempting to create sophisticated services, service providers must contend with complex systems built from multiple competing technologies delivered by different vendors. Instead of focusing on the delivery of new services, service providers are forced to deal with vendor integration complexity leading to unnecessary integration costs, reduced feature sets, and ultimately delay in revenue generation.
A service provider had a requirement to integrate management system software (developed using .NET framework), with a J2EE based OSS (Operations Support System) application. Integrating two systems with different technologies without MTOSI would have posed several challenges such as:
- Each system provider had to work with the other to design a common interface, build it and test the interface as well.
- Whenever a new system had to be integrated with the service provider's management system, the same integration steps had to be done for each integration which is repetitious, time consuming, and cumbersome.
- Interoperability testing would have to be done whenever individual systems were upgraded.
These challenges were overcome by introducing "MTOSI interface support" for both systems. In addition, since MTOSI is based on web technologies such as JMS, XML, Simple Object Access Protocol (SOAP) and Web Service Description Language (WSDL), it provided the following benefits:
- Since the above mentioned tools are used widely in the industry, they have cost advantages over the use of specialized management technologies such as Common Management Information Protocol (CMIP) and Simple Network Management Protocol (SNMP).
- Management systems can be integrated with other OSS systems such as Billing, Service Activation, Inventory Management etc.., quickly and with ease.
- Each system can be upgraded independently without significantly affecting other systems. Therefore overall network downtime is minimized.
By adding MTOSI interface to some of the core functionalities of the management system such as "Inventory retrieval interface" for the configuration service, "Device discovery and provisioning interface", "Alarm monitoring interface" with support for coarse-grained alarm retrieval operations for "fault service", "Topic based publisher and subscriber notifications for the notification service", "service activation interface", and "billing interface" etc.., the overall cost of integration with the existing OSS systems was cut down dramatically.
By basing the platform around MTOSI, the service provider was able to integrate the systems quickly, have them interoperate seamlessly and deliver differentiated services in a cost effective manner, setting itself apart from the competition.